FAQs

WHERE ARE YOU BASED?

We are Australian based with our headquarters in NSW.

DO YOUR ITEMS INCLUDE TAX?

Yes, all our products include 10% GST tax.

MY ORDER IS TAKING LONGER THEN EXPECTED TO ARRIVE. WHAT DO I DO?

Please see our shipping guidlines located here. For all other enquiries, contact us at info@boscoandco.com.au

THERE'S AN ISSUE WITH MY ORDER. WHAT DO I DO?

For all enquiries regarding orders please contact us at info@boscoandco.com.au

HOW CAN I LEAVE A REVIEW?

Find the item you have recently purchased on our website and leave a comment in the review section provided.

DO YOU HAVE A STORE I CAN VISIT?

No, we are an online store only however we do welcome wholesale opportunities.

DO YOU OFFER DISCOUNT?

Discounts are at the discretion of Bosco & Co. In the case of category wide discounts some exclusions may apply. Bosco & Co only permit the use of one discount code per purchase. Multiple discounts cannot be applied to a single item.

CAN I PRE-ORDER AN ITEM?

Arrival dates for pre-orders are expected arrival dates. However, due to the possibility of delay, or circumstances out of our control, Bosco & Co cannot guarantee availability by the expected date.

Please note that when purchasing any pre-order items with other items from our store, your order will be shipped as a single package once all items are available.  

HOW CAN I APPLY A COUPON CODE?

You may have been given access to a coupon code through a sale, one of our staff at Bosco & Co, an event or through winning a competition.

To add your coupon to your order you must firstly add items to your cart then enter your code in the "coupon code" box at the checkout.

Please note, some coupon codes cannot be used during sale times or on already discounted items.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept payments via PayPal, After-Pay (Australia only) and credit card. Credit cards accepted include Mastercard and Visa.

DO YOU RESTOCK PRODUCTS?

Yes, we restock our products! Please be patient while waiting for items to come back in stock.

Once items are out of stock they will then be put on pre-order.